Privacy Policy

At Furry Collar Charm we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our physical store.

1. Information We Collect

When you visit Furry Collar Charm, we may collect the following information:

• Personal Information: Name, phone number, email address (e.g., when signing up for promotions or loyalty programs).
• Payment Information: Credit/debit card details and billing information (processed securely through third-party payment providers).
• Purchase History: Details of items purchased and transaction records.
• CCTV Surveillance: Video footage for store security and safety purposes.

2. How We Use Your Information

We collect this information to:

• Process payments and complete transactions.
• Provide customer support and respond to inquiries.
• Send promotional offers, discounts, and updates (with your consent).
• Improve our store experience and services.
• Ensure store security and prevent fraud.

3. Information Sharing

We do not sell, trade, or rent personal information. However, we may share data with:

• Service Providers: Payment processors, marketing agencies, and other trusted partners assisting in store operations.
• Legal Authorities: If required by law or for fraud prevention and store security.

4. Security Measures

To protect your information, we implement:

• Secure payment processing systems.
• Restricted access to personal data.
• CCTV surveillance for safety and fraud prevention.

5. Your Rights & Choices

• You can request access, correction, or deletion of your personal data.
• You may opt out of promotional emails or SMS at any time.
• CCTV footage is used for security purposes only and is retained for a limited time.

6. Changes to This Policy

We may update this Privacy Policy as needed. Changes will be communicated in-store or on our website.